If the problem persists after a hard reset, there may be a deeper hardware issue. In that case, reach out to HOTWAV customer support or a professional repair service.

Press and hold Volume Up + Power button simultaneously for about 10 seconds. Release both buttons when the HOTWAV logo appears, then wait — you’ll enter Android Recovery.

Tap Erase everything . The phone will reboot and start the wiping process. Method 2: Hard Reset via Recovery Mode (If Phone Is Locked or Unbootable) Use this method when the screen is locked, you forgot your password, or the phone won’t boot normally. Step-by-Step Instructions Step 1: Power off the phone Press and hold the Power button for about 10–15 seconds until the device shuts down completely.